Terms of service

Effective Date: 27.11.2024

Welcome to Tina Assistant provided by Centrum Cognitio d.o.o. (“we,” “our,” “us”). By accessing or using our website [www.tina-assistant.com] (“Website”) and services, you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, you may not use our Website or services.

1. Services Provided

Tina Assistant offers tools and resources for psychotherapists, including scheduling, client management, and session documentation features.

We reserve the right to modify or discontinue any aspect of our services at any time without prior notice

2. Eligibility

By using our Website and services, you confirm that you:

  1. Are at least 18 years old or of legal age in your jurisdiction.
  2. Have the authority to enter into a binding agreement.
  3. Agree to provide accurate and complete information when creating an account or using our services.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to share your account details with others or allow unauthorized access.
  • Notify us immediately at [your support email] if you suspect unauthorized use of your account.

4. Acceptable Use

You agree to use our Website and services only for lawful purposes and in accordance with these Terms. You must not:

  1. Use the Website to transmit unlawful, harmful, or abusive content.
  2. Attempt to gain unauthorized access to our systems or disrupt our services.
  3. Reverse-engineer, copy, or distribute our intellectual property without permission.

We reserve the right to suspend or terminate access to our services if you violate these Terms.

5. Payment Terms

Certain services may require payment. By purchasing any services, you agree to:

  1. Provide accurate billing information.
  2. Pay all applicable fees as specified at the time of purchase.
  3. Understand that fees are non-refundable unless otherwise specified in writing.

Payments are processed securely through Stripe, and your payment details are not stored on our servers.

6. Intellectual Property

  • All content on the Website, including text, graphics, logos, and software, is the property of Centrum Cognitio d.o.o. or its licensors and is protected by intellectual property laws.
  • You are granted a limited, non-exclusive license to access and use the Website for its intended purpose.

You may not reproduce, distribute, or create derivative works from any part of the Website without explicit written consent.

7. Disclaimer of Warranties

Our Website and services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that:

  • The services will meet your specific needs.
  • The Website will be error-free or available at all times.
  • Results from using the services will be accurate or reliable.

8. Limitation of Liability

To the maximum extent permitted by law, Centrum Cognitio d.o.o. is not liable for:

  1. Any indirect, incidental, or consequential damages arising from your use of our Website or services.
  2. Loss of data, revenue, or business due to interruptions or errors.

Our total liability to you shall not exceed the amount paid (if any) for using our services.

9. Termination

We reserve the right to suspend or terminate your account or access to the Website and services at our discretion, including but not limited to violations of these Terms.

You may terminate your account at any time by contacting us at [email protected].

10. Governing Law

These Terms are governed by the laws of Slovenia, and any disputes shall be resolved exclusively in the courts of [appropriate jurisdiction, e.g., Maribor].

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of our Website or services constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Connect with us

Compliance

Support

Legal

© 2024 Centrum Cognitio. All Rights Reserved

Privacy Policy

In accordance with the GDPR, we inform you that we have adapted our communications to comply with the regulations on the protection of personal data. Your personal data will only be processed for the purposes with which you expressly consent. Consent to the transfer of personal data is voluntary and you can also withdraw your consent at any time in the same way as you gave it. If you do not provide personal data or withdraw your consent, Centrum cognitio d.o.o. will not be able to fulfil the purpose for which the data was collected. In addition, you have the right to access the data, the right to rectification, the right to erasure (“right to be forgotten”), the right to restriction of processing, the right to contract and the right to data portability. To exercise the aforementioned rights or in the event of a complaint, please contact the Personal Data Protection Officer, otherwise contact the address for: Data Protection Officer, Centrum cognitio d.o.o., Šarhova ulica 34, 2000, Slovenia or on e-mail: [email protected].

If you believe that the processing of personal data violates provisions on the protection of personal data, you have the right to lodge a complaint with the Information Commissioner.

The data will be kept until your withdrawal or for as long as necessary to achieve the purpose for which the data was collected.

The controller, the company Centrum cognitio d.o.o., undertakes to process and protect the data in accordance with the Personal Data Protection Act and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council.

We use the MailChimp marketing platform for the purposes of electronic notification. By registering or filling out the form, you agree that we manage your data under the above conditions and that the information you provide us is simultaneously transmitted to MailChimp, which provides us with this service. The company Centrum cognitio d.o.o. will ensure that MailChimp provides the same level of protection of personal data as required by local and European legislation, in particular by signing EU standard contractual clauses, unless otherwise specified in individual cases.

Cookie policy

Cookie policy

The Electronic Communications Act (Official Gazette No. 109/2012), ZEKom-1, has incorporated rules on the use of cookies and similar technologies to shop or access information stored on users’ computers, tablets or mobile devices into the legal system.

Our website may place a so-called “cookie” on your computer’s browser.

What are cookies?

Cookies are small text files that give us information about how often a person visits our website and what content the user views. Cookies are not harmful and are always temporary. The cookies themselves do not contain any data that would allow a person to be identified. You always have the option to accept or reject cookies. Most web browsers accept cookies automatically, which you can change in the settings so that your computer rejects cookies or you receive a warning before a cookie is stored.

Strictly necessary cookies

These are cookies that are necessary for the proper functioning of the website and without which the transmission of the message on the communication network would not be possible. These cookies enable user-friendly online services, a better user experience and do not require consent.

 Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyse how users use the website. The information obtained by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google [on servers in the United States]. Google will use this data for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Google Analytics sets the following cookies:

  • _ga 2 years This randomly generated number is used to determine unique visitors to our website.
  • _gid 24 hours This randomly generated number is used to determine unique visitors to our website.
  • _gat 1 minute Limiting the frequency of requests.

You can find detailed information about Google Analytics and your privacy (including how you can control the data sent to Google) at https://policies.google.com/privacy/partners.

Service cookies

We cannot manage the use of third-party cookies; for more information about these cookies, visit the websites of these persons, e.g. Facebook, Twitter, Instagram, YouTube.

If you do not want to use online cookies, you can refuse or disable the storage of cookies in your browser settings. If you agree to the use of our cookies, but not to the use of third-party cookies, you can select the “block third-party cookies” option (reject third-party cookies) – the option may vary slightly between different browsers.

How to manage cookies?

You can also control and change cookie settings in your web browser. For information about cookie settings, select the web browser you are using.

If you have previously given your consent for cookies and later changed your mind and excluded the receipt of cookies in your browser, your visit to the website will be understood as a first visit. In this case, you will receive a cookie notification again.

Additional questions

All further questions about cookies can be sent to us at the email address [email protected]